IT Support and Managed IT Services for Dudley Small Businesses

Gaggo looks after IT for small businesses in Dudley and the surrounding Black Country towns. For a fixed monthly fee per user, you get a friendly helpdesk, device monitoring, security updates and Microsoft 365 support, with on-site visits when something needs hands.

Plans from £35 per user per month. No long-term lock-in. Designed for businesses with 5 or more users. See full pricing.

What you get

  • Essential, from £35 per user per month: remote IT support, device monitoring, security updates, Microsoft 365 support, email and system support.
  • Business, from £55: everything in Essential, plus enhanced security protection, backup monitoring, priority response and regular system health checks.
  • Complete IT Care, from £75: everything in Business, plus advanced security controls, disaster recovery planning, proactive IT reviews and strategic IT advice.

Prices are starting prices. Software licensing may be charged separately, and your final price is confirmed after a free health check.

How it works

  1. Free 30-minute IT health check. We review your setup and point out any risks.
  2. A clear recommendation and price. You’ll know the plan and cost before you commit.
  3. We set up monitoring and support. Your team gets one number to call or message.
  4. Ongoing help. Support runs Monday to Friday, 9am to 5pm (UK time). Critical issues get a response within 2 hours, and normal requests within 8 hours.

Who we support in Dudley

Small teams in offices, workshops, shops and professional firms across Dudley, Brierley Hill, Sedgley, Kingswinford and Stourbridge. Most problems are fixed remotely the same day, and we visit your premises when needed. We also support businesses in Birmingham.

Why Choose Gaggo Ltd

We also handle websites, hosting, networking and CCTV, so when something breaks you talk to one team that already knows your setup. No passing between suppliers.

Managed IT in Dudley: questions

How much does managed IT cost in Dudley?

From £35 per user per month, for businesses with 5 or more users. The exact price depends on your users, setup and security needs, and we confirm it after a free health check.

Is there a long-term contract?

No. There’s no long-term lock-in.

Do you visit on site?

Yes, as required. Depending on your plan, on-site visits may be included or billed separately.

What if I have fewer than 5 users?

Book a free IT health check and we’ll talk through your options.

Which areas do you cover?

Dudley, Brierley Hill, Sedgley, Kingswinford, Stourbridge, Birmingham and the wider West Midlands.