PRIVACY POLICY
Gaggo Ltd
Managed IT Services
Last Updated: [Jan-2026]
1. Who We Are
Gaggo Ltd is a UK-registered company providing managed IT services to business clients.
Company Name: Gaggo Ltd
Registered Office: Office 1, Izabella House, 24–26 Regent Place, Birmingham, B1 3NJ
Email: [your support email]
Phone: [your number]
ICO Registration: [add when available]
We are the data controller for personal data collected through our website and services.
2. What Data We Collect
We may collect and process the following:
a) Information you provide
• Name
• Company name
• Email address
• Phone number
• Billing details
• Support requests
• Messages sent via forms or portal
b) Automatically collected data
• IP address
• Browser type
• Pages visited
• Time spent on site
• Cookies
c) Client system data (MSP-related)
While providing IT services, we may have access to:
• Usernames
• Email addresses
• System logs
• Device names
• Network information
We do NOT use this data for marketing.
3. How We Use Your Data
We use your data to:
✔ Provide IT services
✔ Respond to enquiries
✔ Deliver support
✔ Manage billing
✔ Improve our services
✔ Maintain security
✔ Comply with law
We do NOT sell your data.
4. Legal Basis for Processing
Under UK GDPR, we rely on:
• Contractual necessity
• Legal obligations
• Legitimate business interests
• Consent (where required)
5. How We Store Your Data
We store data securely using:
• Encrypted systems
• Access controls
• Secure servers
• Industry best practices
We only keep data as long as necessary.
6. Sharing Your Data
We may share data with:
• Payment processors
• Hosting providers
• Cloud services (e.g., Microsoft 365)
• Legal or regulatory authorities
Only when required.
7. International Transfers
If data is transferred outside the UK, we ensure appropriate safeguards are in place.
8. Your Rights
You have the right to:
✔ Access your data
✔ Correct inaccuracies
✔ Request deletion
✔ Restrict processing
✔ Object to processing
✔ Data portability
To exercise these, email us.
9. Cookies
We use cookies for:
• Analytics
• Site functionality
• Performance
See our Cookie Policy for details.
10. Security
We take security seriously and use:
• Firewalls
• Monitoring
• Encryption
• Access controls
However, no system is 100% secure.
11. Third-Party Links
Our site may link to third-party websites. We are not responsible for their privacy practices.
12. Updates to This Policy
We may update this policy. Changes will be posted on this page.
13. Contact
If you have privacy questions, contact:
📧 admin@gaggoltd.co.uk
📞 +442034117838